Privacy Policy

Who we are

Rinaldo’s Italian American Specialties operates restaurant locations in Halifax, Nova Scotia. Our website address is https://rinaldos.ca.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, submit an inquiry, or interact with services available through our website.

Information we collect

We may collect personal information that you voluntarily provide through our website, including:

Name
Email address
Phone number
Information included in messages or inquiries
Catering event details, such as event date, number of guests, and other information you choose to provide

We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device information, and information necessary for website security and functionality.

We only seek to collect personal information that is reasonably necessary for the purposes described in this Privacy Policy.

How we use your information

We may use personal information collected through the website to:

Respond to questions and general inquiries
Respond to catering requests and provide information about catering services
Communicate with you regarding your request
Provide and improve our website and customer experience
Protect the website against spam, fraud, abuse, and security threats
Comply with applicable legal and regulatory requirements

We do not sell or rent personal information collected through our website.

Contact and catering forms

Our website uses forms to allow visitors to contact Rinaldo’s and submit catering inquiries.

Information submitted through these forms may include your name, email address, phone number, event information, and the contents of your message. This information is used to review and respond to your inquiry and for related business communications.

Please do not submit sensitive personal information through our website forms unless it is necessary for your request.

Cookies

Our website may use cookies and similar technologies that are necessary for website functionality, security, spam prevention, and performance.

Cookies are small files stored on your device that can help a website function correctly or remember certain information.

Some third-party services available through or embedded on our website may also use cookies or similar technologies according to their own privacy practices.

If Rinaldo’s introduces analytics, advertising, or other non-essential tracking technologies in the future, this Privacy Policy and any applicable consent mechanisms should be updated accordingly.

Spam and security protection

We use security and anti-spam technologies to help protect our website and forms from automated submissions, abuse, and malicious activity.

These services may process limited technical information, such as IP address, browser information, or other signals required to distinguish legitimate visitors from automated traffic.

Embedded content and third-party services

Our website may contain embedded content, links, widgets, or services provided by third parties.

These third-party services may collect information about your interaction with their services according to their own privacy policies.

Services accessible through the Rinaldo’s website may include:

Google Maps, for maps, locations, and directions
Google Reviews, for displaying customer reviews
DoorDash, or another online ordering provider, for online food ordering
TouchBistro, for online reservations
WPForms, for website contact and catering forms
Cloudflare Turnstile, for spam and automated submission protection

When you follow a link to a third-party website or service, your interaction with that service is governed by the third party’s terms and privacy practices. Rinaldo’s does not control the privacy practices of independent third-party websites.

Online ordering and reservations

Online ordering and reservation services available through our website may be operated by third-party providers.

When you select an online ordering or reservation link, you may be redirected to the provider’s website or service. Information you provide directly to that provider, including payment information, order information, reservation details, or other personal information, is collected and processed according to that provider’s own privacy practices.

Rinaldo’s website does not directly collect payment card information through its contact or catering forms.

Who we share your data with

Personal information submitted through our website may be accessed by Rinaldo’s personnel who require the information to respond to inquiries, manage catering requests, operate the website, or provide related services.

Information may also be processed by service providers that support our website, hosting, forms, security, communications, and other website functionality.

We may disclose information where required or permitted by applicable law, or where reasonably necessary to protect our rights, users, systems, or business.

We do not sell personal information collected through our website.

How long we retain your data

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet legitimate business requirements, resolve inquiries, maintain appropriate business records, or comply with applicable legal obligations.

When personal information is no longer reasonably required, we take reasonable steps to delete, destroy, or anonymize it as appropriate.

How we protect your information

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

What rights you have over your data

Subject to applicable Canadian privacy law, you may request access to personal information Rinaldo’s holds about you and ask that inaccurate or incomplete information be corrected.

You may also contact us with questions or concerns about how your personal information has been collected, used, disclosed, or retained.

In certain circumstances, legal or business requirements may require us to retain information even after a request for deletion.

Canadian privacy guidance recognizes individuals’ general rights to access personal information held by businesses subject to PIPEDA and challenge its accuracy.

Where your data may be processed

Some of the service providers used by our website may process or store information outside Nova Scotia or outside Canada.

When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

We use third-party providers as necessary to operate and support our website and services.

Links to other websites

Our website contains links to third-party websites and services, including online ordering, reservations, maps, and other external resources.

Rinaldo’s is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of third-party services before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised effective date.

Last updated: August 2026

Contact us about privacy

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a concern about how your information is handled, please contact:

Rinaldo’s Italian American Specialties
Email: info@rinaldos.ca